Adelaide Venue Management Corporation (AVM) is seeking an experienced and driven Senior Duty Manager to help lead the front-of-house operations at Home Ground, a popular dining destination located at the iconic Adelaide Convention Centre.

This hands-on leadership role is ideal for a hospitality professional who thrives in a fast-paced environment and has a passion for outstanding service, operational excellence, and team development.

The Role

Reporting directly to the Manager and Head Chef, Home Ground, you’ll be responsible for the daily supervision of operations and team members, ensuring Home Ground delivers a seamless guest experience. 

Key Responsibilities:

• Lead day-to-day operations and deputise for the Manager and Head Chef, Home Ground when required
• Ensure seamless service delivery and exceptional guest experiences
• Oversee rosters, team presentation, and performance to meet service and cost targets
• Contribute to marketing and promotional initiatives to grow patronage and brand presence
• Manage bookings, group events, and client communications efficiently
• Maintain high standards in cleanliness, presentation, and food & beverage delivery
• Drive team member development through training, coaching, and regular team briefings
• Monitor stock control, minimise wastage and ensure compliance with responsible service of alcohol and WHS requirements
• Actively participate in environmental, safety, and return-to-work programs

Skills you will bring to the role:

• Proven experience in a senior front-of-house role within a busy hospitality venue
• Strong leadership skills with the ability to coach, train, and motivate staff
• Excellent interpersonal, conflict resolution, and customer service skills
• Knowledge of POS systems, liquor licensing, HACCP, and WHS standards
• Business acumen with a focus on cost control and profitability
• Availability to work across a 7-day roster, including peak periods (Friday–Sunday)

Why you'll love working with us:

• Competitive annual salary $75,000 pa + super 
• Be part of a supportive, innovative and collaborative team
• Prime CBD location, close to public transport & the vibrant riverbank precinct
• Discounted CBD car parking
• 20% discount off Food & Beverage at Home Ground when working
• State government superannuation and salary sacrifice opportunities
• Volunteer opportunities with our community partners
• Annual AVM Conference and Awards to communicate, celebrate and reward

About Adelaide Venue Management

At AVM, our purpose is to attract and deliver outstanding events that advance South Australia and its communities. We are passionate about providing exceptional experiences for those who visit, work, and perform in South Australia, helping to shape the future of our vibrant state. With a focus on the events, entertainment, and sporting industries, we aim to position South Australia as one of the world’s premier event destinations.

Our mission is to offer the highest level of service and create unforgettable experiences that support the state’s cultural and economic prosperity. As part of our growing team, you will have the opportunity to contribute to the development of world-class events that put South Australia on the global map.

Our People:

At AVM, our greatest asset is our people. We value teamwork, diversity, and the ideas that drive innovation. We believe in creating a supportive, inclusive environment where every team member can grow professionally and personally. As part of our team, you will play a key role in shaping South Australia’s future and legacy as an event destination.

Our Culture:

We foster a culture of excellence, where creativity is encouraged, collaboration is key, and new ideas are always welcome. We offer a positive, dynamic workplace where your contributions matter and where you’ll have the opportunity to make a real impact on both the local community and the global stage.

Our Impact:

When you join us, you are directly contributing to South Australia’s economic and cultural development. From iconic events to global sporting spectacles, your work will help strengthen South Australia’s position as one of the world’s top event destinations.

How to Apply

Applications, including a brief cover letter and up-to-date resume, may only be submitted via SEEK or the AVM Careers Website, addressed to Michelle Wiley, Senior Talent Coordinator.

⏳ Applications close at 11:30 pm (Adelaide Time) on Sunday 8 June 2025. Early applications are encouraged as the position may be filled before the closing date.

🔔 Please note: Only shortlisted candidates will be contacted.

Adelaide Venue Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.